Shipping Policy for Personalized Products


1. Order Processing Time

  • All personalized products are made to order.
  • Processing typically takes 2–5 business days after order confirmation.
  • Orders are processed only after successful payment and final design approval (if applicable).

2. Shipping Time

  • Once dispatched, delivery usually takes:
  • 3–7 business days for most locations
  • Delivery time may vary depending on the destination and courier service

3. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.
  • Any promotional free shipping offers will be clearly mentioned on the website.

4. Order Tracking

  • Once your order is shipped, a tracking ID/link will be shared via email or message.
  • Customers can track their shipment in real time using the provided details.

5. Delivery Delays

  • Delivery timelines are estimates and may be affected by:
  • Public holidays
  • Weather conditions
  • Courier delays or unforeseen circumstances
  • While delays are rare, they may occur and are beyond direct control.

6. Incorrect Address

  • Customers must provide a complete and accurate shipping address.
  • We are not responsible for delays or losses caused by incorrect or incomplete address details.
  • Re-shipping charges may apply if the order is returned due to address issues.

7. Failed Delivery Attempts

  • Courier partners may attempt delivery multiple times.
  • If the package is undelivered after multiple attempts, it may be returned.
  • Re-delivery may require additional charges.

8. Damaged Package on Arrival

  • If the package appears damaged at the time of delivery, please:
  • Do not accept it, if possible
  • Or record a video while opening the package
  • This helps in resolving issues quickly.

9. International Shipping

  • International delivery may take longer depending on customs and location.
  • Any customs duties or taxes (if applicable) must be borne by the customer.

10. Contact for Shipping Support

For any shipping-related queries or concerns, contact:

Bffprintindia@gmail.com

11. Final Note

By placing an order, you agree to this shipping policy. We aim to deliver your personalized products safely and as quickly as possible.