Shipping Policy for Personalized Products
1. Order Processing Time
- All personalized products are made to order.
- Processing typically takes 2–5 business days after order confirmation.
- Orders are processed only after successful payment and final design approval (if applicable).
2. Shipping Time
- Once dispatched, delivery usually takes:
- 3–7 business days for most locations
- Delivery time may vary depending on the destination and courier service
3. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- Any promotional free shipping offers will be clearly mentioned on the website.
4. Order Tracking
- Once your order is shipped, a tracking ID/link will be shared via email or message.
- Customers can track their shipment in real time using the provided details.
5. Delivery Delays
- Delivery timelines are estimates and may be affected by:
- Public holidays
- Weather conditions
- Courier delays or unforeseen circumstances
- While delays are rare, they may occur and are beyond direct control.
6. Incorrect Address
- Customers must provide a complete and accurate shipping address.
- We are not responsible for delays or losses caused by incorrect or incomplete address details.
- Re-shipping charges may apply if the order is returned due to address issues.
7. Failed Delivery Attempts
- Courier partners may attempt delivery multiple times.
- If the package is undelivered after multiple attempts, it may be returned.
- Re-delivery may require additional charges.
8. Damaged Package on Arrival
- If the package appears damaged at the time of delivery, please:
- Do not accept it, if possible
- Or record a video while opening the package
- This helps in resolving issues quickly.
9. International Shipping
- International delivery may take longer depending on customs and location.
- Any customs duties or taxes (if applicable) must be borne by the customer.
10. Contact for Shipping Support
For any shipping-related queries or concerns, contact:
Bffprintindia@gmail.com
11. Final Note
By placing an order, you agree to this shipping policy. We aim to deliver your personalized products safely and as quickly as possible.